Frequently Asked Questions

What is mamakind?

mamakind is a monthly self-care subscription made especially for mums.

Each month, a little box of thoughtfully chosen NZ products arrives at your door... a reminder that while you spend so much of your time caring for everyone else, you deserve care too.

It’s not about adding another thing to your to-do list. It’s simply a little moment that’s just for you.

What comes in a mamakind box?

Every box is a surprise, because we think part of the fun is not knowing what’s inside.

Boxes include a mix of thoughtful products across three areas:

Nourish — little treats and things to fuel you.

Refresh — drinks, rituals and simple ways to pause.

Revive — self-care products and little luxuries to make you feel good.

We partner with NZ brands we love to bring you products that are useful, enjoyable and worth discovering.

And every box includes something extra special... a little reminder of kindness from one mama to another.

Is mamakind just for new mums?

Absolutely not.

mamakind is for all mums, at every stage of motherhood.

Whether you have a newborn, toddlers, teenagers, grown-up kids, or you're somewhere in between, you deserve a little care too.

How does the monthly subscription work?

When you subscribe, you'll receive a mamakind box every month.

Each month, we have a limited number of new subscriptions and one-off boxes available. Once that month's allocation is reached, we'll close new orders until the next month's boxes become available.

Your subscription will continue automatically each month unless you choose to cancel.

Can I buy a box without subscribing?

Yes!

We offer a limited number of one-off boxes each month, depending on availability.

They're perfect if you'd like to try mamakind first, or if you're looking for a thoughtful gift for another mama.

How much does mamakind cost?

A monthly subscription is $39 per month.

One-off boxes are $44, when available.

Shipping is additional and calculated at checkout.

Can I cancel my subscription?

Of course. There are no long-term contracts or commitments.

You can cancel your subscription before your next monthly payment is processed.

Can I skip a month?

We understand that motherhood doesn't always go to plan and circumstances can change.

If you need to skip a month, you can do so through your subscription account before your next payment is processed.

Can I choose what comes in my box?

Sorry, no but that's intentional!

Part of the mamakind experience is the mystery and surprise.

We carefully choose each month's products so that opening your box feels like a little gift to yourself. You might discover a new NZ brand, try something you wouldn't normally pick up, or find a new favourite.

Can I send a mamakind box as a gift?

Absolutely.

A mamakind box makes a lovely gift for a new mum, a mum who needs a little pick-me-up, a birthday, Mother's Day, or simply because someone deserves to know they're thought of.

You can purchase a one-off box as a gift when available.

What's the kindness note?

Every mamakind box includes a little moment of kindness from one mama to another.

When you check out, you'll have the opportunity to leave an anonymous message for another mum.

Your words may be tucked into a future mamakind box, so another mama can open her parcel and receive a little reminder that she's not alone.

Because sometimes a few kind words from an anonymous stranger can mean more than we realise.

Where does mamakind deliver?

We currently deliver across New Zealand, because mums everywhere deserve a little mamakind moment.

When will my box arrive?

Boxes are prepared and sent towards the end of each month.

You'll receive tracking information once your order has been dispatched, so you can keep an eye on your little delivery of goodness.

Delivery times can vary depending on where you are in New Zealand.

What if my box arrives damaged or doesn't arrive?

Oh no! We're here to help.

If your box arrives damaged, or you've been waiting longer than expected and think your parcel may have gone missing, please get in touch with us at hello@mamakind.co.nz and we'll look into it for you.

Can I change my delivery address?

Yes, just make sure your address is updated before your next order is processed.

You can update your order through your account settings at the top right section of our website.

Do you work with NZ brands?